Just say

and keep the next meeting connected to what happens next.

Start for free

No card required

Start with a 14-day Solo trial. No card, and it never charges automatically.

See pricing →

© 2026 HeyFibi

·

Privacy policy

·

Terms of services

·

Data processing agreement

You're probably wondering…

Straight answers about how Fibi works in your meetings.

When does Fibi speak?

Fibi joins as a visible participant and stays quiet while the meeting runs. She answers out loud only when someone says “Hey Fibi.” You can also ask her privately on screen.

What project information can Fibi use?

How does Fibi help after a project meeting?

Which meeting platforms does Fibi support?

Can Fibi help on client calls?

Can Fibi support user research?

Just say

and keep the next meeting connected to what happens next.

Start for free

No card required

Start with a 14-day Solo trial. No card, and it never charges automatically.

See pricing →

© 2026 HeyFibi

·

Privacy policy

·

Terms of services

·

Data processing agreement

You're probably wondering…

Straight answers about how Fibi works in your meetings.

When does Fibi speak?

Fibi joins as a visible participant and stays quiet while the meeting runs. She answers out loud only when someone says “Hey Fibi.” You can also ask her privately on screen.

What project information can Fibi use?

How does Fibi help after a project meeting?

Which meeting platforms does Fibi support?

Can Fibi help on client calls?

Can Fibi support user research?

Just say

and keep the next meeting connected to what happens next.

Start for free

No card required

Start with a 14-day Solo trial. No card, and it never charges automatically.

See pricing →

© 2026 HeyFibi

·

Privacy policy

·

Terms of services

·

Data processing agreement

You're probably wondering…

Straight answers about how Fibi works in your meetings.

When does Fibi speak?

Fibi joins as a visible participant and stays quiet while the meeting runs. She answers out loud only when someone says “Hey Fibi.” You can also ask her privately on screen.

What project information can Fibi use?

How does Fibi help after a project meeting?

Which meeting platforms does Fibi support?

Can Fibi help on client calls?

Can Fibi support user research?

USER RESEARCH AGENT

USER RESEARCH AGENT

Turn every research session into evidence

Turn every research session into evidence

Turn every research session into evidence

You lead the interviews and usability tests. Fibi connects what people say and do across sessions.
You lead the interviews and usability tests. Fibi connects what people say and do across sessions.
Start your free trial

Works with Zoom, Meet and Teams

Nothing to install

Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · ·
Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · ·
Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · · Plan the study · Prepare each session · Capture what people do · Connect findings · Improve your moderation · ·

How it works

How it works

Go from a research question to findings your team can act on.

Go from a research question to findings your team can act on.

“What should this study answer?”

Draft

Drafting tasks and questions for you to review…

1. Plan your study

Tell Fibi what you want to learn. It drafts a study plan with questions and tasks for you to review.

P04

You

Fibi

2. Run your sessions

Moderate each session while Fibi captures exact quotes, task outcomes, and what to follow up on.

“Seen in 4 of 6 sessions”

Study deck ready to share

3. Share your findings

See which patterns repeat across sessions, review the evidence behind them, and share your findings in a study deck.

SET UP THE STUDY

Talk through the study and watch the plan take shape

Talk through the study and watch the plan take shape

Plan your study with Fibi on a voice call. The research question, areas to explore, tasks, questions, and participants fill in on screen as you speak. Fibi waits for you to confirm each part.
Plan your study with Fibi on a voice call. The research question, areas to explore, tasks, questions, and participants fill in on screen as you speak. Fibi waits for you to confirm each part.

Study plan · Workspace invitations

Planning by voice

Live planning call with Fibi · Fibi Research

STUDY PLAN · 2 OF 3 CONFIRMED

Research question

Confirmed

Can new workspace admins invite a teammate and choose the right access level?

Task 1 · Invite a teammate

Confirmed

Send an invitation to a new teammate from the workspace settings.

Task 1

Task 2 · Choose an access level

Awaiting your OK

Success: select access that lets a teammate contribute without managing billing.

FOLLOW-UP QUESTION

“What did you expect this role to let your teammate do?”

Task 2

Study plan · Workspace invitations

Planning by voice

Live planning call with Fibi · Fibi Research

STUDY PLAN · 2 OF 3 CONFIRMED

Research question

Confirmed

Can new workspace admins invite a teammate and choose the right access level?

Task 1 · Invite a teammate

Confirmed

Send an invitation to a new teammate from the workspace settings.

Task 1

Task 2 · Choose an access level

Awaiting your OK

Success: select access that lets a teammate contribute without managing billing.

FOLLOW-UP QUESTION

“What did you expect this role to let your teammate do?”

Task 2

PLAN BY VOICE

Build the study one decision at a time

Say what you want to learn. Fibi drafts each part of the plan as you talk and adds it once you confirm.

PLAN BY VOICE

Build the study one decision at a time

Say what you want to learn. Fibi drafts each part of the plan as you talk and adds it once you confirm.

PLAN BY VOICE

Build the study one decision at a time

Say what you want to learn. Fibi drafts each part of the plan as you talk and adds it once you confirm.

Research question and areas

Start from what you want to learn and the areas you plan to explore.

Research question and areas

Start from what you want to learn and the areas you plan to explore.

Tasks with success criteria

Each task gets a clear success criterion and the follow-up questions to ask.

Tasks with success criteria

Each task gets a clear success criterion and the follow-up questions to ask.

Confirmed by you

Fibi waits for your yes before a part of the plan is added.

Confirmed by you

Fibi waits for your yes before a part of the plan is added.

Choose an access level

Task 2

Area to explore: what people expect each role to allow.

SUCCESS CRITERION AND FOLLOW-UP

SUCCESS CRITERION AND FOLLOW-UP

Select access that lets a teammate contribute without managing billing.

Success criterion

What did you expect this role to let your teammate do?

Follow-up question

Give every task a purpose

Keep the research question, areas to explore, and tasks in one study record. Define success criteria and follow-up questions for each task.

Participant groups

6

Workspace invitations study

TASK SETS

TASK SETS

New workspace admins

4 participants

Invite a teammate · Choose an access level

Existing admins

1 participant

Choose an access level

Participant 06

Unassigned

Needs a task set before the session

Give each participant the right tasks

Set up participant groups and assign the task sets each participant will get.

Session details

Study record

Workspace invitations · used in every session

SAVED IN THE STUDY

SAVED IN THE STUDY

Consent wording

Ready to post

Posted in the meeting chat at the start of each session.

Consent

45 minute sessions

Session length

Roles: you moderate, a teammate reviews the evidence.

Team roles

Keep the session details together

Save your consent wording, session length, and team roles in the study record.

Study draft review

3 suggestions

Fibi Research · reviewed your draft

SUGGESTED FIXES

SUGGESTED FIXES

Task 2 scenario is unclear

Apply

Say who the teammate is and what they need to do in the workspace.

Task 1 has no success criterion

Apply

Suggested: the invitation is sent without help.

Missing document

Flagged

Add the current roles and permissions page.

Fix unclear tasks before the session

Fibi spots unclear scenarios, suggests better wording or success criteria you can apply in one click, and flags documents the study is missing.

BEFORE THE SESSION

Start the next session with what you still need to learn

Start the next session with what you still need to learn

See the tasks to run, the questions to ask, and the next steps left open in earlier sessions. Fibi automatically carries those steps into the next session’s plan.

See the tasks to run, the questions to ask, and the next steps left open in earlier sessions. Fibi automatically carries those steps into the next session’s plan.

Session 05 plan

3 items

Workspace invitations · New workspace admin

PLANNED TASKS · FOLLOW-UP · CARRIED FORWARD

Invite a teammate

Planned task

Task 1 · Run as planned

Task 1

Planned

Choose an access level

Planned task

Follow-up: What did you expect this role to let your teammate do?

Follow-up question

Task 2

Check what participants expect the Editor role to allow.

Carried forward

Left open in Session 04

Next step

From Session 04

Session 05 plan

3 items

Workspace invitations · New workspace admin

PLANNED TASKS · FOLLOW-UP · CARRIED FORWARD

Invite a teammate

Planned task

Task 1 · Run as planned

Task 1

Planned

Choose an access level

Planned task

Follow-up: What did you expect this role to let your teammate do?

Follow-up question

Task 2

Check what participants expect the Editor role to allow.

Carried forward

Left open in Session 04

Next step

From Session 04

NEXT SESSION

Prepare with Fibi

Talk through the upcoming session by voice or type your questions. Ask “What haven’t we learned yet?” or “Which areas still have little evidence?”

NEXT SESSION

Prepare with Fibi

Talk through the upcoming session by voice or type your questions. Ask “What haven’t we learned yet?” or “Which areas still have little evidence?”

NEXT SESSION

Prepare with Fibi

Talk through the upcoming session by voice or type your questions. Ask “What haven’t we learned yet?” or “Which areas still have little evidence?”

Tasks to run

See the tasks and questions planned for this participant.

Tasks to run

See the tasks and questions planned for this participant.

Steps carried forward

Next steps left open in earlier sessions move into this plan for you.

Steps carried forward

Next steps left open in earlier sessions move into this plan for you.

Gaps in the evidence

See which areas of the study still have little evidence.

Gaps in the evidence

See which areas of the study still have little evidence.

You moderate. Fibi stays in the background.

You moderate. Fibi stays in the background.

Focus on the participant. Fibi posts your consent message, captures quotes and task outcomes, and answers when called.

Focus on the participant. Fibi posts your consent message, captures quotes and task outcomes, and answers when called.

Zoom

View

Moderator

Thanks for joining. Fibi has posted our consent note in the chat.

Hey Fibi, which tasks and areas have we covered so far?

Take your time. Show me how you’d invite your teammate.

Hey Fibi, which tasks and areas have we covered so far?

Thanks for joining. Fibi has posted our consent note in the chat.

Fibi Advisor

Joined as AI meeting assistant

Listening

Fibi Personal Assistant

Joined as AI meeting assistant

Listening

Fibi Discovery

Joined as AI meeting assistant

Listening

Fibi Research

Answers only when called by name

Listening

Fibi Planning

Joined as AI meeting assistant

Listening

Fibi Onboarding

Joined as AI meeting assistant

Listening

Fibi Research

Joined as AI meeting assistant

Listening

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in chat · Your wording

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

Silent mode is on. I’ll stay quiet for the entire session.

Session setting · Silent mode

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in the meeting chat · Your consent wording

Participant 04

Consent

Study progress

Silent mode

Moderator

Thanks for joining. Fibi has posted our consent note in the chat.

Hey Fibi, which tasks and areas have we covered so far?

Take your time. Show me how you’d invite your teammate.

Hey Fibi, which tasks and areas have we covered so far?

Thanks for joining. Fibi has posted our consent note in the chat.

Fibi Advisor

Joined as AI meeting assistant

Listening

Fibi Personal Assistant

Joined as AI meeting assistant

Listening

Fibi Discovery

Joined as AI meeting assistant

Listening

Fibi Research

Answers only when called by name

Listening

Fibi Planning

Joined as AI meeting assistant

Listening

Fibi Onboarding

Joined as AI meeting assistant

Listening

Fibi Research

Joined as AI meeting assistant

Listening

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in chat · Your wording

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

Silent mode is on. I’ll stay quiet for the entire session.

Session setting · Silent mode

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in the meeting chat · Your consent wording

Prev

Next

Moderator

Thanks for joining. Fibi has posted our consent note in the chat.

Hey Fibi, which tasks and areas have we covered so far?

Take your time. Show me how you’d invite your teammate.

Hey Fibi, which tasks and areas have we covered so far?

Thanks for joining. Fibi has posted our consent note in the chat.

Fibi Advisor

Joined as AI meeting assistant

Listening

Fibi Personal Assistant

Joined as AI meeting assistant

Listening

Fibi Discovery

Joined as AI meeting assistant

Listening

Fibi Research

Answers only when called by name

Listening

Fibi Planning

Joined as AI meeting assistant

Listening

Fibi Onboarding

Joined as AI meeting assistant

Listening

Fibi Research

Joined as AI meeting assistant

Listening

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in chat · Your wording

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

Silent mode is on. I’ll stay quiet for the entire session.

Session setting · Silent mode

Speaking

You’ve covered Invite a teammate and the invitation flow. Choose an access level and role expectations are still open.

Study plan · Illustrative example

Speaking

I’ve posted the study’s consent message in the meeting chat. I’ll stay in the background unless you call me by name.

Posted in the meeting chat · Your consent wording

Prev

Next

Invite Fibi Research to Zoom, Google Meet, or Microsoft Teams. Nothing to install.
Invite Fibi Research to Zoom, Google Meet, or Microsoft Teams. Nothing to install.

How Fibi helps during live research calls

How Fibi helps during live research calls

Post your consent message

Fibi shares your study’s consent wording in the meeting chat when the call starts.

Get answers on demand

Say “Hey Fibi” when you need help. You lead the interview and guide the tasks.

Check what’s left to cover

Ask Fibi which tasks and research topics you’ve covered and what’s still open.

Keep the call quiet

Turn on silent mode and Fibi stays quiet for the entire call.

Protect participant names

Only people with permission can see participant names in the study record.

AFTER THE SESSION

See what happened in each session

See what this participant did, said, and showed you

See what this participant did, said, and showed you

Fibi recaps what participants completed, where they needed help, and what they said in their own words.
The recap leads with what the participant did on the tasks and one or two new things they said. It describes the evidence from that session and leaves judgments about the participant or product out of the recap.
The recap leads with what the participant did on the tasks and one or two new things they said. It describes the evidence from that session and leaves judgments about the participant or product out of the recap.

Workspace invitations - P-04

Completed

Zoom

Illustrative session

44 mins

P-04 · New admin

Details

Actions

WHAT THEY DID

The participant sent the invitation unaided. They chose an access level after asking the moderator what Editor could change.

SCENARIO RESULTS

T-01 · Invite

Finished without help

T-02 · Choose a role

Finished with help

Participant

P-04

Segment

New admin

NEW THIS SESSION

What they said
“I thought Editor meant they could change billing too.”

What they did
- Opened the role menu twice before choosing
- Asked what Editor could change, then chose it

Sample data
Quotes and outcomes in this example are illustrative.

Generated by Fibi Research

SESSION RECAP

A recap grounded in what happened

Each recap starts with how the participant did on the tasks, then the new things they said. Evidence, not verdicts.

SESSION RECAP

A recap grounded in what happened

Each recap starts with how the participant did on the tasks, then the new things they said. Evidence, not verdicts.

SESSION RECAP

A recap grounded in what happened

Each recap starts with how the participant did on the tasks, then the new things they said. Evidence, not verdicts.

Task outcomes first

What the participant did on each task, before anything else.

Task outcomes first

What the participant did on each task, before anything else.

New things they said

One or two new points from this session, in their own words.

New things they said

One or two new points from this session, in their own words.

No verdicts

The recap leaves judgments about the participant or product out.

No verdicts

The recap leaves judgments about the participant or product out.

Scenario results

Session 04

Role basics · P-04

SCENARIO LIST · ROLE BASICS

SCENARIO LIST · ROLE BASICS

T-01 · Invite a teammate

Finished without help

Sent the invitation from workspace settings in 1m 50s.

Setup

1m 50s

T-02 · Choose an access level

Finished with help

Asked what Editor could change, then chose it in 3m 10s.

See where participants got stuck

Fibi shows which tasks participants finished on their own, which needed help, and which they abandoned.

Said and did · T-02

Differs

P-04 · Session 04

What they said

Said

“Choosing a role was easy.”

What you observed

Did

Opened the role menu twice and asked for help

Where it differs

Review

Stated ease, observed hesitation

Illustrative example

Compare what they said and did

See where a task felt easy to the participant but their actions showed hesitation or a need for help.

Findings

1 waiting

Stronger as more participants say the same thing.

CORROBORATED · MATCHES AN EARLIER FINDING

CORROBORATED · MATCHES AN EARLIER FINDING

F-01 · Editor includes billing

3 of 4 · Confirmed

“I thought Editor meant they could change billing too.”

Needs something

P-04

F-04 · Wants role details first

1 waiting

Proposed match from Session 04. No count moves until you decide.

Spot patterns across sessions

Fibi links new observations to earlier findings so you can see what keeps coming up and what still needs a closer look.

VERBATIMS AND NOTES

QUOTES · CODES, NOT NAMES

“I thought Editor meant they could change billing too.”

P-04 · T-02

“I’d want to see what each role can do first.”

P-04 · T-02

YOUR NOTES · ONLY YOU CAN SEE THESE

Hesitated at the role menu. Probe role labels next time.

Moderator note · Private

Check whether the role help text was visible.

Moderator note · Private

Keep the exact words

Review participant quotes in the context of each task. Your moderator notes stay private.

NEXT SESSION

Know what to verify in the next session

Review statements that need verification, unanswered questions, and next research steps. Fibi carries those steps into the next session’s plan.

NEXT SESSION

Know what to verify in the next session

Review statements that need verification, unanswered questions, and next research steps. Fibi carries those steps into the next session’s plan.

NEXT SESSION

Know what to verify in the next session

Review statements that need verification, unanswered questions, and next research steps. Fibi carries those steps into the next session’s plan.

Statements to verify

Claims from this session to check with the next participant.

Statements to verify

Claims from this session to check with the next participant.

Unanswered questions

Questions the study can’t answer yet.

Unanswered questions

Questions the study can’t answer yet.

Next research steps

Steps Fibi carries into the next session’s plan.

Next research steps

Steps Fibi carries into the next session’s plan.

Next steps

3 open

What this session left for the next one.

OPEN · FIBI PLANS THE NEXT SESSION FROM THESE

Check how participants read Editor

Statement to verify

F-01 · From Session 04

Which cues make a role feel safe?

Unanswered question

No session has answered this yet.

Re-test T-02 with clearer role labels

Next research step

T-02 in Role basics · Carried into the Session 05 plan

Next steps

3 open

What this session left for the next one.

OPEN · FIBI PLANS THE NEXT SESSION FROM THESE

Check how participants read Editor

Statement to verify

F-01 · From Session 04

Which cues make a role feel safe?

Unanswered question

No session has answered this yet.

Re-test T-02 with clearer role labels

Next research step

T-02 in Role basics · Carried into the Session 05 plan

YOUR FIBI BETWEEN SESSIONS

Ask what the study is telling you so far

Come back to the study between sessions to review what happened, see what’s still open, and decide what to explore next.

YOUR FIBI BETWEEN SESSIONS

Ask what the study is telling you so far

Come back to the study between sessions to review what happened, see what’s still open, and decide what to explore next.

YOUR FIBI BETWEEN SESSIONS

Ask what the study is telling you so far

Come back to the study between sessions to review what happened, see what’s still open, and decide what to explore next.

Talk to Fibi

Workspace invitations study

Speaking

“You’ve run four sessions. 3 of 4 participants expected Editor to include billing. Want to look at what’s still open for Choose an access level?”

00:26

Mute

End call

Talk to Fibi

Debrief with Fibi

Ask Fibi

Explore the study by voice

Start a voice call about the study. Fibi suggests questions after each answer.

Voice call about the study

Talk through what you’ve learned so far and what to explore next.

Suggested questions

After each answer, Fibi suggests a question to ask next.

Talk to Fibi

Workspace invitations study

Speaking

“You’ve run four sessions. 3 of 4 participants expected Editor to include billing. Want to look at what’s still open for Choose an access level?”

00:26

Mute

End call

Talk to Fibi

Debrief with Fibi

Ask Fibi

Explore the study by voice

Start a voice call about the study. Fibi suggests questions after each answer.

Voice call about the study

Talk through what you’ve learned so far and what to explore next.

Suggested questions

After each answer, Fibi suggests a question to ask next.

Talk to Fibi

Workspace invitations study

Speaking

“You’ve run four sessions. 3 of 4 participants expected Editor to include billing. Want to look at what’s still open for Choose an access level?”

00:26

Mute

End call

Talk to Fibi

Debrief with Fibi

Ask Fibi

Explore the study by voice

Start a voice call about the study. Fibi suggests questions after each answer.

Voice call about the study

Talk through what you’ve learned so far and what to explore next.

Suggested questions

After each answer, Fibi suggests a question to ask next.

Talk to Fibi

Workspace invitations study

Speaking

“You’ve run four sessions. 3 of 4 participants expected Editor to include billing. Want to look at what’s still open for Choose an access level?”

00:26

Mute

End call

Talk

Debrief

Ask

Explore the study by voice

Start a voice call about the study. Fibi suggests questions after each answer.

Voice call about the study

Talk through what you’ve learned so far and what to explore next.

Suggested questions

After each answer, Fibi suggests a question to ask next.

PRIVATE MODERATOR COACHING

Get better at hearing

and observing what matters

After each session, Fibi shows where your questions led the answer, when silence helped, and what to try next time.

PRIVATE MODERATOR COACHING

Get better at hearing

and observing what matters

After each session, Fibi gives you one moderating score out of 100 based on six weighted skills. Review how you asked questions, handled silence, and looked for evidence that challenged your assumptions.

PRIVATE MODERATOR COACHING

Get better at hearing

and observing what matters

After each session, Fibi gives you one moderating score out of 100 based on six weighted skills. Review how you asked questions, handled silence, and looked for evidence that challenged your assumptions.

PRIVATE MODERATOR COACHING

Get better at hearing

and observing what matters

After each session, Fibi gives you one moderating score out of 100 based on six weighted skills. Review how you asked questions, handled silence, and looked for evidence that challenged your assumptions.

How your sessions are going

Workspace invitations · 3 coached sessions

74

average

Facilitation score

Not enough sessions yet

Question neutrality

72

Holding up · 25% of the score · Based on 3 sessions

Observed over stated

84.7

Holding up · 20% of the score · Based on 3 sessions

Task discipline

70

Holding up · 20% of the score · Based on 3 sessions

Silence and non-interruption

71.3

Holding up · 15% of the score · Based on 3 sessions

Disconfirmation

68.3

Worth watching · 10% of the score · Based on 3 sessions

Frame and task coverage

77.3

Holding up · 10% of the score · Based on 3 sessions

WORK ON THIS NEXT

Rewrite your opening probes as “What did you do next?” questions.

QUESTION NEUTRALITY · SEEN IN P-04

One score, six weighted skills

Fibi looks for stories, held silences, room to struggle and evidence against your assumptions. It flags leading questions, hypotheticals taken as fact, helping too early, praise taken as proof, interrupting and pitching.

Habits in your sessions

3 sessions

Moments Fibi keeps flagging across your sessions.

HABITS TO KEEP

HABITS TO KEEP

Held the silence

Habit to keep

Seen 2 times · in 2 of your recent sessions

P-04

46:10

HABITS TO DROP

HABITS TO DROP

Helped too early

Habit to drop

Seen once · in 1 of your recent sessions. Try: wait, then ask what they expected.

T-02

18:42

Asked a leading question

Habit to drop

Seen 2 times · in 2 of your recent sessions. Try: “What were you looking for?”

P-03

52:05

Review coachable moments

See where you gave the participant room to work and where you stepped in too early.

Observed over stated

2 to revisit

Where an observation gave you stronger evidence than a hypothetical answer.

FROM THIS SESSION

FROM THIS SESSION

Watched the role choice

Observed

You asked them to choose a role and watched what they did.

observed

08:15

Accepted “I’d probably…”

Needs follow-up

A hypothetical answer stood in for behavior. Ask them to show you.

hypothetical

31:05

Took praise as proof

Needs follow-up

“This looks great” is not evidence the task works.

stated

22:40

Look for what people actually do

See where an observation gave you stronger evidence than a hypothetical answer.

Work on this next

Fibi's one pick

The dimension with the most evidence behind it.

QUESTION NEUTRALITY · 25% OF THE SCORE

QUESTION NEUTRALITY · 25% OF THE SCORE

“What were you looking for when you opened the role menu?”

Holding up

Ask what they expected, and let them answer in their own words.

P-04

06:55

SEEN IN YOUR RECENT SESSIONS

SEEN IN YOUR RECENT SESSIONS

“Was that easy?”

Habit to drop

Try: “What were you looking for when you opened the role menu?”

T-02

18:42

Ask more neutral questions

Review where your wording may have steered the answer.

Airtime and silence

Illustrative

How much of the session you spoke, and where you waited.

THIS SESSION

THIS SESSION

You spoke 18%

Participant led

The participant spoke most of the session. Longest pause you held: 9 seconds.

SPEAKER SHARE OF THE TRANSCRIPT

SPEAKER SHARE OF THE TRANSCRIPT

You

1,050 words · 18%

Participant 04

4,780 words · 82%

Fibi

96 words · 1%

Leave room for silence

Review moments when waiting gave the participant space to think or continue.

ACROSS THE STUDY

See which findings

hold up across sessions

As sessions come in, the study board brings the evidence together around your research question. Each finding shows how many sessions back it, such as 4 of 6 participants.

ACROSS THE STUDY

See which findings

hold up across sessions

As sessions come in, the study board brings the evidence together around your research question. Each finding shows how many sessions back it, such as 4 of 6 participants.

ACROSS THE STUDY

See which findings

hold up across sessions

As sessions come in, the study board brings the evidence together around your research question. Each finding shows how many sessions back it, such as 4 of 6 participants.

Sessions → evidence → one study board

01

Participant 01

Session 01 · New workspace admin

Session

Expected billing access

Quote

Chose Viewer, then switched

Request

03

Participant 03

Session 03 · New workspace admin

Session

Expected billing access

Matches finding

Abandoned Task 2

Task outcome

04

Participant 04

Session 04 · New workspace admin

Session

Said Editor includes billing

Quote

Match awaiting review

Proposed match

↓ One study board

WI

Workspace invitations

Study board · Illustrative example

Study board

Updated after every session

Finding

4 of 6 participants

Participants expected Editor to include billing access.

Sessions

6 sessions

Participants 01 to 06

Next steps

2

Open

Evidence

4 of 6 participants

Quote

Task outcome

PARTICIPANT REQUESTS 2

Show what each role allows

Request

Open

Asked in Session 01.

Explain billing access

Request

Task outcome

Asked in Session 04.

Proposed match from Session 04

“I thought Editor meant they could change billing too.”

Matches: Participants expected Editor to include billing access.

Every session adds evidence to the same board.

Review the evidence behind each finding

See how many sessions support the finding and review the evidence as it builds.

Review the evidence behind each finding

See how many sessions support the finding and review the evidence as it builds.

Decide what belongs on the board

Confirm, retire, reopen, or merge findings. Accept or reject matches Fibi proposes.

Decide what belongs on the board

Confirm, retire, reopen, or merge findings. Accept or reject matches Fibi proposes.

Keep participant requests separate

Review what participants asked for in a dedicated requests list.

Keep participant requests separate

Review what participants asked for in a dedicated requests list.

See how the evidence lines up

The agreement figure shows how much the evidence aligns across sessions.

See how the evidence lines up

The agreement figure shows how much the evidence aligns across sessions.

Read Fibi’s overview of the study

A written read of where the study stands, refreshed as sessions come in.

Read Fibi’s overview of the study

A written read of where the study stands, refreshed as sessions come in.

Track next steps from every session

See next steps across the study and mark each one Open, Done, or Dismissed.

Track next steps from every session

See next steps across the study and mark each one Open, Done, or Dismissed.

Built for people who run user interviews and usability sessions

Built for people who run user interviews and usability sessions

Keep the evidence organized while you focus on listening, observing, and asking better questions.

Keep the evidence organized while you focus on listening, observing, and asking better questions.

User researchers

Track learning goals and see how findings build across interviews and usability sessions.

Track learning goals and see how findings build across interviews and usability sessions.

Product designers

See where people complete a task, need help, or give up.

See where people complete a task, need help, or give up.

Product managers

Connect what participants say and do to the question your team is trying to answer.

Connect what participants say and do to the question your team is trying to answer.

Founders and small product teams

Run your own sessions and keep the study plan, evidence, and findings together.

Run your own sessions and keep the study plan, evidence, and findings together.

SHARE THE STUDY

Share what the evidence supports

Share what the evidence supports

Share what the evidence supports

Share what the evidence supports

Use the study slide deck to share results with your team. Show the research question, the findings, and the evidence behind them. The deck never names participants.

Use the study slide deck to share results with your team. Show the research question, the findings, and the evidence behind them. The deck never names participants.

Use the study slide deck to share results with your team. Show the research question, the findings, and the evidence behind them. The deck never names participants.

Study deck · Workspace invitations

Deck

WI

Research question

· Slide 1

built by

Fibi

Can new workspace admins invite a teammate and choose the right access level? Finding: participants expected Editor to include billing access (4 of 6 participants).

Next steps · Workspace invitations

Open

Ask the next participant to explain each role

Done

Add the roles and permissions page

Dismissed

Test a clearer Editor label

Finding

4 of 6 participants

Quote

“Editor meant billing too.”

Participant 04 · Session 04

View evidence

Fibi

sessions

6 sessions in one study. Participant names never appear in the deck.

Study progress · 6 sessions

A deck that never names participants

The study deck shows findings, counts and anonymous quotes. Participant names stay in the permission-controlled study record.

Share your study in one deck

Give your team the research question, key findings, and supporting evidence in a single deck.

Show what backs each finding

See how many participants support a finding and which sessions the evidence comes from.

Know what to test next

Before the next session, check the study board for open questions and follow-ups you still need to verify.

FIBI RESEARCH

FIBI RESEARCH

Bring Fibi to your next research session
Bring Fibi to your next research session

Plan the study, run the session, and build a record of what participants actually say and do.

Plan the study, run the session, and build a record of what participants actually say and do.

Start your free trial
Start your free trial

Works with Zoom, Meet and Teams

Nothing to install

Kiyara J.

Project Manager

Lars E.

Product Designer

Sofia M.

Marketing Manager

James W.

Sales Director

Daniel O.

Financial Advisor

Aisha R.

Product Manager

David B.

UX Researcher

Hannah K.

HR Manager

Liam O.

Business Development Manager

Naomi C.

Content Strategist

Ronald J.

Customer Success Manager

Grace A.

Educational Consultant

Patrick M.

AV Engineer

Kiyara J.

Project Manager

Lars E.

Product Designer

Sofia M.

Marketing Manager

James W.

Sales Director

Daniel O.

Financial Advisor

Aisha R.

Product Manager

David B.

UX Researcher

Hannah K.

HR Manager

Liam O.

Business Development Manager

Naomi C.

Content Strategist

Ronald J.

Customer Success Manager

Grace A.

Educational Consultant

Patrick M.

AV Engineer

Kiyara J.

Project Manager

Lars E.

Product Designer

Sofia M.

Marketing Manager

James W.

Sales Director

Daniel O.

Financial Advisor

Aisha R.

Product Manager

David B.

UX Researcher

Hannah K.

HR Manager

Liam O.

Business Development Manager

Naomi C.

Content Strategist

Ronald J.

Customer Success Manager

Grace A.

Educational Consultant

Patrick M.

AV Engineer

Kiyara J.

Project Manager

Lars E.

Product Designer

Sofia M.

Marketing Manager

James W.

Sales Director

Daniel O.

Financial Advisor

Aisha R.

Product Manager

David B.

UX Researcher

Hannah K.

HR Manager

Liam O.

Business Development Manager

Naomi C.

Content Strategist

Ronald J.

Customer Success Manager

Grace A.

Educational Consultant

Patrick M.

AV Engineer

Trusted by industry professionals

Bring the right knowledge into every meeting and answer important questions without promising another follow-up.

  • ★

    ★

    ★

    ★

    ★

    When the buyer challenged our pricing, Fibi pulled the approved options and supporting case study into the call. We answered immediately and kept the deal moving.

    Account Manager, SaaS Company

  • ★

    ★

    ★

    ★

    ★

    A client questioned our recommendation, so we asked Fibi to compare the options against the engagement documents. It surfaced the trade-offs clearly, with sources, while everyone was still in the room.

    Senior Consultant, Management Consulting

  • ★

    ★

    ★

    ★

    ★

    During employee training, Fibi answered process questions from our SOPs and policy documents. Our trainer stayed focused, and every new hire received the same approved guidance.

    Learning and Development Manager, Manufacturing

Explore features

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Your conversations. Your knowledge. Protected.

Fibi keeps your meeting content and documents private, protects your workspace data, and puts you in control of what you share.

Explore privacy policy

Data Processing Agreement

Private by default

Your meeting content and documents stay private unless you choose to share them.

Encrypted and protected

Your data is encrypted in transit and at rest, with access restricted to your workspace.

Relevant context only

Fibi uses the documents available to each meeting to help answer questions during the call.

No AI model training

We don’t use your meeting content or documents to train AI models.

Built on services from SOC 2 Type II audited providers.

Your conversations. Your knowledge. Protected.

Fibi keeps your meeting content and documents private, protects your workspace data, and puts you in control of what you share.

Explore privacy policy

Data Processing Agreement

Private by default

Your meeting content and documents stay private unless you choose to share them.

Encrypted and protected

Your data is encrypted in transit and at rest, with access restricted to your workspace.

Relevant context only

Fibi uses the documents available to each meeting to help answer questions during the call.

No AI model training

We don’t use your meeting content or documents to train AI models.

Built on services from SOC 2 Type II audited providers.

Your conversations. Your knowledge. Protected.

Fibi keeps your meeting content and documents private, protects your workspace data, and puts you in control of what you share.

Explore privacy policy

Data Processing Agreement

Private by default

Your meeting content and documents stay private unless you choose to share them.

Encrypted and protected

Your data is encrypted in transit and at rest, with access restricted to your workspace.

Relevant context only

Fibi uses the documents available to each meeting to help answer questions during the call.

No AI model training

We don’t use your meeting content or documents to train AI models.

Built on services from SOC 2 Type II audited providers.