FIBI DISCOVERY
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Founders

Agency owners

Consultants

Sales leads
Preps the account for you
Builds your game plan
Surfaces the right next question
Backs up your fit with proof
Qualifies the next step
Coaches your discovery calls
PRE-CALL PREP

SW
Solstice Wellness
1st call · Inbound demo request
PREP FOR THIS CALL
Confirm the real problem before you pitch a solution
First conversation with Solstice Wellness — they requested a demo after downloading your guide on retention marketing. Today is about understanding their situation, not presenting your services.
WHAT WE NEED TO LEARN
What's driving the request now — a stated goal, a recent hire, or a problem with their current approach.
WHAT THEY EXPECT TO GET
A sense of whether your agency has worked with wellness brands their size before.
THE GAP TO CLOSE
No budget range or timeline mentioned on the intake form. Confirm both before proposing next steps.
THE GAME PLAN
Primary goal
Understand what Solstice Wellness actually needs and whether it matches your services.
Secondary goal
Share one relevant case study if the conversation reveals a similar challenge.
Information to confirm
Who else is involved in this decision, and what their timeline looks like.
Generated by Fibi AI
Spot gaps and open questions
Spot the participant
View
Surfaces the next question
Compares fit against your services
Recalls stakeholder history
Tracks open commitments
Recaps the call live
Keeps discovery on track
POST-CALL ANALYSIS
Uncover call insights

Discovery Call — Solstice Wellness
Completed
Zoom
Jun 12, 2026 · 2:00 PM
32 mins
2 participants
AI INSIGHTS SNAPSHOT
AI insights snapshot: "Jordan showed genuine interest in the retention angle, but budget ownership and decision timeline remain unconfirmed. A competitor was mentioned in passing. Next, share a comparable case study and confirm who else needs to sign off.
3 buying signals
1 open objection
BUYING SIGNALS
3 found
Asked about rollout timeline
Detailed questions about how quickly this could launch suggest active evaluation, not just curiosity.
Requested a comparable case study
Asking for proof from a similar-sized wellness brand indicates they're seriously considering next steps.
Founder introduction not scheduled
Jordan agreed to loop in the founder, but no date was confirmed. Follow up with a specific ask.

Discovery Call — Solstice Wellness
Completed
Zoom
Jun 12, 2026 · 2:00 9M
32 mins
2 participants
COACHING SNAPSHOT
78
out of 100
A strong opening and clear discovery questions lifted the score. The rep uncovered the core need but did not confirm budget ownership or a firm decision timeline.
SCORECARD BREAKDOWN
Opening & Rapport
88
Opened with the prospect's stated retention goal and built rapport within the first few minutes.
Discovery & Questioning
80
Uncovered the core problem but did not clarify who else is involved in the decision.
Qualification
68
dentified genuine interest but did not confirm budget range or a firm timeline.
Call performance snapshot

Discovery Call — Solstice Wellness
Completed
Zoom
Jun 12, 2026 · 2:00 PM
32 mins
2 participants
Details
Actions
QUICK RECAP
Solstice Wellness is exploring a retention marketing partner after growth stalled. Interested in your approach, but budget ownership and timeline are still unclear.
KEY FACTS MENTIONED
Pricing discussed
$18K per month, Advanced tier
Term discussed
12‑month initial term
Potential decision-maker
Plant director, authority to confirm
Target go‑live window
Within four weeks of signing
SUMMARY
Discussion topics
Current retention efforts, team size, past agency experience, budget range, decision process
Decisions made
- Share the Bloom & Co. case stud
- Schedule a follow-up with the founder
Key points
Interest is genuine, but the deal depends on confirming budget and getting the founder into the conversation.
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